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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arely Vaquiz

October 29, 2026

5  out of  5
rating by Arely Vaquiz
"Jonathan is an Amazing professionalism is impeccable, communication, honesty, and willingness to help. He was able to help me either process of the paperwork with respect And with a great experience. Very Recommended if in need of any help. May God continue to Bless him and his Family to continue helping everyone regardless of age or gender."
We responded:
"Wow, thank you for the 5-star review, Arely! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Ximena Fabian

October 29, 2026

5  out of  5
rating by Ximena Fabian
"Answered all my questions"
We responded:
"Ximena, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Michael Woodard

October 29, 2026

5  out of  5
rating by Michael Woodard
"Jonathan Pua had fantastic customer service and was very patient with me while I was dealing with a loss of a parent while filing life insurance claim"
We responded:
"Michael, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Torrance insurance team! - Your State Farm Agent, Jeff Lowe "
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Robert horton

October 29, 2026

5  out of  5
rating by Robert horton
"Jonathan Pua took my call and was very courteous and helpful. I’ve been a client for several years and have always received very good service. Jonathan promptly made the insurance update I requested. He also went the extra mile to make sure all my other policies were in order and to answer any questions I had.
Excellent service! Everything taken care of immediately! Kudos to Jonathan and the team at Jeff Lowe’s agency!"
We responded:
"Robert, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Aida Bitar

October 26, 2026

5  out of  5
rating by Aida Bitar
"Very good experience. Jonathan was very pleasant to do business with. He was patient, professional and when in doubt about his answer, he will offer to look further into the question to give an accurate answer."
We responded:
"Hi Aida, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Jeff Lowe, Your State Farm Agent "
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Fany Williams

October 22, 2026

5  out of  5
rating by Fany Williams
"Great customer service. Very nice and helpful."
We responded:
"Fany, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jeff Lowe and Team "
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Alexandra Montes

October 21, 2026

5  out of  5
rating by Alexandra Montes
"Johnathan was so sweet and helpful! He answered all my questions and made everything super easy to understand. I really appreciate his patience and how welcoming he was. Thank you again Johnathan! 😊"
We responded:
"Thank you so much for your wonderful feedback of us here at Jeff Lowe’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jeff Lowe’s Insurance Team "
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Manuel Campos

October 20, 2026

5  out of  5
rating by Manuel Campos
"Jonathan was awesome at helping me with my insurance. He was extremely professional and kind."
We responded:
"Thank you Manny for your kinds words."
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Sara Smith

October 20, 2026

5  out of  5
rating by Sara Smith
"Sara Smith is so very fortunate to have State Farm as my new car insurance Co. They were very knowledgeable and helpful thru the entire process.
I would recommend them to everyone."
We responded:
"Thanks for the kind words! We’re happy to hear Sara was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Adriana Rodriguez

October 20, 2026

5  out of  5
rating by Adriana Rodriguez
"⭐⭐⭐⭐⭐
Excelente atención de Jonatan! Me ayudó a entender mejor todos mis seguros y me brindó información muy útil. Agradezco su paciencia, amabilidad y el tiempo que dedicó a aclarar mis dudas. Me siento más tranquila e informada. ¡Muchas gracias, Jonatan! Lo recomiendo ampliamente."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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William hagstrom

October 16, 2026

5  out of  5
rating by William hagstrom
"Jonathan was an excellent help! Thank you!"
We responded:
"Thanks so much for the amazing review, William! We really appreciate your support here in Torrance. Just reach out anytime if you need us - we’re here for you. "
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James 4:10

October 15, 2026

5  out of  5
rating by James 4:10
"Jonathan was absolutely amazing 👊🤝"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Torrance. "
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John Davis Jr.

October 15, 2026

5  out of  5
rating by John Davis Jr.
"Very Very helpful"
We responded:
"Thank you for the five-stars, John! We appreciate the opportunity to help you with your insurance needs."
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Mona B

October 14, 2026

5  out of  5
rating by Mona B
"I spoke with Gloria and she was phenomenal! She was extremely professional and assisted me with my needs! Great customer service!"
We responded:
"Thank you for the 5-star review, Mona! Here on State Farm Agent Jeff Lowe’s Team, we are proud to serve our community and appreciate your recognition. "
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Lynda Griffin

October 9, 2026

5  out of  5
rating by Lynda Griffin
"I'm always glad when Gloria answers the phone because i know that my problem is all but solved! Gloria's got it going on! She absolutely knows what's she's doing and she delivers solutions quickly, with a smile in her voice. Every time.
I would suggest promoting her to a training position, so she could share her expertise with the team. So, I WOULD suggest that, IF I didn't selfishly want her to remain available to help me! HaHa! (Promote her!)
YAY GLORIA"
We responded:
"Lynda, thank you for the amazing review! Our Torrance insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jeff Lowe, your State Farm Agent "
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Brian Chau

October 7, 2026

5  out of  5
rating by Brian Chau
"Met with Michelle and the experience was very informative and helpful!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Irene Castaneda

Irene Castaneda

October 7, 2026

5  out of  5
rating by Irene Castaneda
"Great"
We responded:
"Irene, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Torrance insurance team! - Your State Farm Agent, Jeff Lowe "
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denise v

October 7, 2026

5  out of  5
rating by denise v
"Really kind help from Michelle and the team. She was patient and helped me out with a smile the whole time."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Torrance to know you had such a great experience with us. "
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chris livingston

September 25, 2026

5  out of  5
rating by chris livingston
"Im not even a local but the way Gloria and the rest of Jeff’s team treated me felt like I was their neighbor. They informed me of insurance I never thought to get and provided competitive rates. I will continue to get insurance through them as long as they provide excellence customer service"
We responded:
"Thank you so much for the 5-star rating, chris! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jeff Lowe "
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julia padilla

September 18, 2026

5  out of  5
rating by julia padilla
"Thank you to Jonathan for his assistance, understanding and patience with reinstating my car insurance. Also, I appreciate the staff that was in communication with me and every effort that was made to help me with my recent incident. Very grateful"
We responded:
"julia, thank you for the amazing review! Our Torrance insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jeff Lowe, your State Farm Agent "
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Judith Long

September 18, 2026

5  out of  5
rating by Judith Long
"Jonathan went above and beyond in answering my questions; addressing my concerns. He is a gem."
We responded:
"Judith, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Torrance. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jeff Lowe and Team "
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T. Dwight

September 18, 2026

5  out of  5
rating by T. Dwight
"In regards to your staff personal services, I really appreciated the level of professionalism. Jonathan really help me out in understanding you guys policies and updates. I really appreciate his honesty and the level of respect he displayed to me and my wife during our trying times. I personally commend his dedication and expertise"
We responded:
"Thank you for the 5-star review of Jeff Lowe’s team - we really appreciate your kind words! "
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Ulises Celestino

September 16, 2026

5  out of  5
rating by Ulises Celestino
"Jonathan was great to work with! He helped me with my policy and was very responsive and helpful throughout the whole process. He made everything easy and answered all my questions. Really appreciate the great customer service. Highly recommend!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Torrance to know you had such a great experience with us. "
Profile photo of Somgolie Anakwenze

Somgolie Anakwenze

September 14, 2026

5  out of  5
rating by Somgolie Anakwenze
"Jonathan was great at State farm thank you Jeff Lowe!!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Brian Harauchi

September 11, 2026

5  out of  5
rating by Brian Harauchi
"Jonathan was able to get a refund check reissued to me very fast and without any hassles. Thank you so much."
We responded:
"Thanks so much for the fantastic rating, Brian! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "