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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lessie Barber

Lessie Barber

August 8, 2025

5  out of  5
rating by Lessie Barber
"I inquire about a quote for home and car insurance and spoke with Olivia. She assistant me and explained my options. She was very knowledgeable, patience and responsive."
We responded:
"Thank you so much for your review, Lessie! I'm thrilled to hear that Olivia was able to help you with your insurance inquiries. Her knowledge and patience are truly appreciated by our team. If you have any more questions or need further assistance, please don’t hesitate to reach out! 😎 "
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Kumarasiri Premaratna

August 5, 2025

5  out of  5
rating by Kumarasiri Premaratna
"Excellent Service!"
We responded:
"Thank you, Kumarasiri, for your wonderful feedback! 😎 I'm happy to know you received excellent service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Angelica Pacheco

August 5, 2025

5  out of  5
rating by Angelica Pacheco
"Jesus Romero ea un excelente agente. Muy profesional y dispuesto a contestar todas las preguntas. Después de que mi anterior compañía de seguro me cerró la póliza State Farm además de que me acepto me dieron mejor precio"
We responded:
"¡Gracias, Angelica! Me alegra saber que Jesús Romero te brindó un servicio profesional y resolvió todas tus dudas. Estamos contentos de que hayas encontrado una mejor opción con nosotros. ¡Estamos aquí para cualquier cosa que necesites en el futuro!"
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LaShelle S

August 5, 2025

5  out of  5
rating by LaShelle S
"Great from the beginning when they reached out and they were patient with me and walked me through the entire process."
We responded:
"Thank you, LaShelle! 😊 I'm happy to hear that you had a positive experience with our team. We always aim to provide patient and thorough guidance throughout the process. If you have any more questions or need assistance, feel free to reach out anytime!"
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Jesus Cervantes

July 25, 2025

5  out of  5
rating by Jesus Cervantes
"Edlyn Alvarez is our state farm agent and she has been extremely helpful and efficient to our needs.the whole team is phenomenal!!!"
We responded:
"Thanks for the kind words, Jesus! We’re happy to hear Edlyn was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Yvette Ward

July 25, 2025

5  out of  5
rating by Yvette Ward
"The staff is always friendly helpful and professional."
We responded:
"Thank you for your review, Yvette! I'm happy you enjoyed working with us. We’re here to help with any insurance needs you may have! 😀"
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sophie petroutsas

July 25, 2025

5  out of  5
rating by sophie petroutsas
"Jeff Lowe State Farm Insurance is top of their field! Attentive, incredibly easy to contact and communicate with and very thorough. Every agent is knowledgeable, familiar with our accounts and always ready to make sure our insurance policies are best suited for our needs! Thank you"
We responded:
"Thank you, Sophie! 😎 I'm happy to hear that you find our team attentive and easy to communicate with. It's great to know that our agents are meeting your needs and ensuring your policies are well-suited for you. We’re here to help with anything you need! 🚗 🏠 "
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Samuel Smith

July 24, 2025

5  out of  5
rating by Samuel Smith
"Nice talking, very kind. Everything went smooth."
We responded:
"Thank you for your review, Samuel! 😊 I'm happy to hear that your experience was smooth and that you found our team kind. We’re here to help with any of your insurance needs!"
Profile photo of Jessica Gualotuna

Jessica Gualotuna

July 22, 2025

5  out of  5
rating by Jessica Gualotuna
"Great service from the Jeff Lowe State Farm Team—Michelle was very helpful!"
We responded:
"Thank you for your review, Jessica! 😊 I'm happy to hear that Michelle was able to assist you effectively. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
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Michelle Serrano

July 22, 2025

5  out of  5
rating by Michelle Serrano
"I would highly recommend Jeff Lowe State Farm Agent to anyone! Jeff is truly the best agent and his team is built of professional and knowledgeable individuals. The team is fantastic and offers outstanding service! Jeff took the time to explain the different service options for I can make the best decision for my family and I. I wouldn’t go anywhere else for my insurance needs!"
We responded:
"Michelle, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Todd Hodgen

July 17, 2025

1  out of  5
rating by Todd Hodgen
"received a solicitation call on my cell phone from one of the members of their sales staff. Their persistence was borderline pathetic. I would never do business with this company. I don't even live in California, and not wanting to do business with companies from California. They soil the name for State Farm to be perfectly honest. Geez, take no for an answer dude!!! call was @ 3:25pm 7/17/25."
We responded:
"We sincerely apologize for the experience you had. While our intent is to share the benefits of working with a local State Farm agency, we never want anyone to feel uncomfortable or disrespected. We are looking into this immediately to ensure it doesn’t happen again and to remove your information from any future outreach. We genuinely appreciate your feedback—it helps us improve and uphold standards."
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Juan Cervantes

June 25, 2025

5  out of  5
rating by Juan Cervantes
"Edlyn helped alot i will always ask for her personaly and Gloria."
We responded:
"Thanks a ton, Juan! So happy to hear that Edlyn and Gloria had your back. They’re absolute rockstars on our team! If you need anything else, give us a ring. :)"
Profile photo of CORLETT CORLEY

CORLETT CORLEY

June 11, 2025

5  out of  5
rating by CORLETT CORLEY
"I'm so grateful for the exceptional service I received from State Farm Insurance - Jeff Lowe Insurance in Torrance, Ca. Every time I've called, Brianna has been pleasant and knowledgeable. Although Brianna wasn't available when I called to make a payment, Edlyn stepped in and was incredibly helpful. I truly appreciate these ladies for their assistance. Thanks again C. Corley"
We responded:
"Thank you, Corlett, for your wonderful feedback! I'm happy to hear that Brianna and Edlyn provided you with such exceptional service. Our team is dedicated to ensuring a positive experience for our customers, and it's great to know we're meeting that goal. If you ever need anything else, feel free to reach out!"
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hermelinda hannah

June 4, 2025

5  out of  5
rating by hermelinda hannah
"Wonderful service !"
We responded:
"Thank you, Hermelinda! 😊 I'm happy you found our service wonderful. We’re always here to assist with any insurance needs you might have. Thanks for choosing us!"
Profile photo of Kathleen Healy-Mannfolk

Kathleen Healy-Mannfolk

May 30, 2025

5  out of  5
rating by Kathleen Healy-Mannfolk
"I have been with State Farm for multiple years now and would never switch to another insurance company. Besides the competitive prices, the customer service is hard to beat which is the majority reason why I’m a loyal client to Jeff Lowe and his team!"
We responded:
"Thank you so much, Kathleen, for your amazing feedback! We're thrilled to hear that our customer service and competitive prices have kept you coming back over the years. We absolutely love having you as part of our State Farm family! 😊 If there's anything else we can do to help, just give us a shout!"
Profile photo of Justin Tobias

Justin Tobias

May 30, 2025

5  out of  5
rating by Justin Tobias
"Edlyn was very helpful! She made everything easy. Thank you!"
We responded:
"Thank you, Justin! :) I'm glad to hear that Edlyn was able to assist you effectively and make the process smooth. We appreciate your feedback and are here for any future needs or questions you might have."
Profile photo of Shane Booth

Shane Booth

May 23, 2025

5  out of  5
rating by Shane Booth
"Great service. Recommend this agency to everyone."
We responded:
"Thank you, Shane, for your kind words and recommendation! I'm glad you had a positive experience with our service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Majestic Bee

May 23, 2025

5  out of  5
rating by Majestic Bee
"I have had a great experience with State Farm-Jeff Lowe. Every person I have had a conversation with has been very supportive, helpful and kind. They display patience when explaining things understood and not so understood. They make an effort to ensure that all questions and concerns are answered and understood before ending a call. I believe I made the right choice in choosing State Farm."
We responded:
"Thank you for sharing your positive experience with us!! If you ever need further assistance or have more questions, please feel free to reach out. We're here to help!"
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Angelica Hernandez

May 22, 2025

5  out of  5
rating by Angelica Hernandez
"Son muy amables y me resuelven todo tan fácil y rápido mil gracias por todo"
We responded:
"Angelica, Muchas gracias por tus amables palabras.😎 Estamos muy contentos de saber que nuestro equipo pudo ayudarte de manera rápida y sencilla. ¡Siempre estamos aquí para lo que necesites!"
Profile photo of Roberta Salazar

Roberta Salazar

May 22, 2025

5  out of  5
rating by Roberta Salazar
"Very helpful getting insurance on my son's car. Reasonable prices and staff friendly."
We responded:
"Thank you, Roberta! I'm glad we could assist with your son's car insurance. If you have any more questions or need further assistance, feel free to reach out!!"
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Alfredo Gonzalez

May 21, 2025

5  out of  5
rating by Alfredo Gonzalez
"Like a good neighbor, Jeff Lowe is there . Dominique and all her staff are great ."
We responded:
"Thank you, Alfredo! Our team works hard to be there when it matters most. We are happy to hear your kind words! 😆"
Profile photo of Claudia Hernandez Silva

Claudia Hernandez Silva

May 15, 2025

5  out of  5
rating by Claudia Hernandez Silva
"When I need to make a monthly payment to my account. Someone is always ready to help me. Thank you"
We responded:
"Claudia, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of Edison Mosquera

Edison Mosquera

May 14, 2025

5  out of  5
rating by Edison Mosquera
"Son muchos años de ser cliente con Jeff Lowe, siempre me han dado un excelente servicio y su equipo de trabajo es el mejor , gracias por hacer la diferencia"
We responded:
"¡Edison, muchísimas gracias por tantos años con nosotros! Me alegra saber que el equipo te ha tratado bien y que seguimos cumpliendo contigo. Aquí siempre haremos lo posible por darte un servicio que se note y que te haga sentir en confianza. ¡Un gusto seguir contando contigo!"
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ROBERTO RIVAS

May 14, 2025

5  out of  5
rating by ROBERTO RIVAS
"always helpfull.and expedite some insurance needs. when needed. no disapointment on my side so far all representatives have been attentive. but I have to give more attention to Gloria. and Brett were they have gone beyond regular customer service.Brett from claims."
We responded:
"Thank you so much, Roberto, for sharing your experience! I'm absolutely thrilled to hear that our team has been so attentive to your insurance needs. It’s wonderful to know that Gloria and Brett have provided you with such exceptional service. If you need any more assistance or have any questions, don’t hesitate to reach out. We’re always here to help and happy to assist!"
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Marcus Sampson

May 7, 2025

5  out of  5
rating by Marcus Sampson
"Great Service, Very Knowledgeable, Supportive And Kindness Thank You Breauna For Looking Out For Me And My Family. Thank You Marcus J."
We responded:
"Thank you, Marcus! I'm happy to know that you had a positive experience with our service. Breauna's dedication to supporting you and your family is truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out. :)"